At Echmechanicalservices (hereinafter, "the Company") we are committed to protecting the privacy of the personal data of our clients, suppliers, and website visitors. This policy describes how we collect, use, store, and protect personal information in compliance with the Argentine Personal Data Protection Law (Law 25.326) and, where applicable, the European Union's General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Data We Collect

We may collect the following categories of personal data:

• Form Data: first name, last name, email address, phone number, company, and job title, when you complete a contact form or quote request.
• Communication Data: messages, technical inquiries, and attachments you send us via email or through our service channels.
• Technical Data: IP address, browser type, operating system, pages visited, and session duration, automatically collected through cookies and analytics technologies.
• Usage Data: interactions with the website, link clicks, and downloads of technical documents.

2. Purpose of Processing

Personal data is processed exclusively for the following purposes:

• Managing and responding to requests for quotes, technical audits, and inquiries about mechanical engineering services.
• Executing contracts for industrial maintenance, electromechanical assembly, and HVAC.
• Sending technical communications related to ongoing projects or service improvements.
• Analyzing website traffic and improving user experience.
• Complying with applicable legal and regulatory obligations.

3. Cookies and Tracking Technologies

This site uses first-party and third-party cookies (Google Analytics) to collect anonymous statistical data on browsing behavior. Cookies allow us to remember user preferences and optimize site performance. You can configure your browser to reject all cookies or to receive a notification before they are stored. Blocking cookies may affect the functionality of some sections of the site.

4. Storage and Retention

Personal data is stored on secure servers located in Argentina and the United States, with access restricted to authorized personnel. We retain data for as long as necessary to fulfill the described purposes, and up to five years after the last commercial interaction, unless the law requires a longer period.

5. Transfer to Third Parties

We do not sell, rent, or share personal data with third parties for unrelated commercial purposes. We may transfer data to the following external processors under confidentiality agreements:

• Hosting and cloud storage providers.
• Email and form platforms (e.g., email marketing services).
• Web analytics tools (Google Analytics).
• CRM and project management providers, when necessary for contract execution.

Under no circumstances are data transferred to countries without adequate levels of protection, unless we have your explicit consent or a legal obligation exists.

6. User Rights

Under applicable law, you have the following rights regarding your personal data:

• Access: request a copy of the data we hold about you.
• Rectification: correct inaccurate or incomplete data.
• Erasure: request the deletion of your data when it is no longer necessary for the purposes of processing.
• Portability: receive your data in a structured, commonly used format.
• Objection and Restriction: object to the processing of your data for direct marketing purposes or request restriction of processing under certain circumstances.
• Withdrawal of Consent: where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise these rights, send a written request to the email address indicated in the contact section. We will respond to your request within a maximum of 30 days.

7. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, destruction, or alteration. These measures include SSL/TLS encryption for data transmission, firewalls, role-based access controls, and periodic security audits.

8. Statement Against Misinformation

Echmechanicalservices does not make misleading claims, does not use false urgency, does not present fictitious testimonials or endorsements, and does not claim unverified official affiliations. All information published on this site corresponds to real mechanical engineering services provided by the company. We do not guarantee specific results without prior analysis and a formal contract detailing the scope of work.

9. Contact for Privacy Inquiries

If you have questions about this policy, wish to exercise your rights, or report a potential data breach, you can contact us through the following channels:

• Email: info@echmechanicalservices.com
• Phone: (56)155752-8032
• Postal Address: Colunga 121, Argentina

For matters related to data protection, you may contact the company's privacy officer using the same channels.